GoSaMo Center Opens in Parking Structure 5, Offering Transit Services to the Public
April 15, 2019 10:30 AM
SANTA MONICA, Calif. – Today, April 15,
Here's a breakdown of
Big Blue Bus
Monday – Friday, 7:30 a.m. – 5:30 p.m.
Pass Sales
- Sell and load TAP cards with Stored Value or period passes for Regular, Youth, and Senior/Disabled/Medicare customers
- Sell Big Blue Bus paper magnetic period passes for Regular, Youth, and Senior/Disabled/Medicare customers
Customer Service
- Assist customers with travel planning, feedback, and/or inquiries
- Provide public information, including Little Blue Book Transit Guide, System Maps, and other program brochures
Reduced Fares
- Accept and submit reduced-fare Senior TAP card applications on behalf of customers
- Redeem LIFE (Low Income Fare is Easy) Program coupons (LA County fare subsidy program for
low-income individuals)
Mobility On-Demand Every Day (MODE) Program
- Customer service, including fare pre-payment
Lost and Found
- Inquire and/or claim lost items on Big Blue Bus or MODE wheelchair vans
Parking Operations
Permits
Monday – Thursday, 7:30 a.m. – 4:30 p.m., alternate Friday’s, 7:30 a.m. – 3 p.m.
- Residential Parking Permits
- Beach Parking Permits
- Parking Citation Payments
Validation Sales (offered at SP+ counter)
Monday – Friday, 8 a.m. – 3 p.m.
- Reduced Employee Parking Validations for Downtown and Santa Monica Place Employees
- Reduced Farmer’s Market Parking Validations for Vendors and Employees
- Non-discounted Parking Validations upon request
Monthly Parking (offered at SP+ counter)
Monday – Friday, 8 a.m. – 3:30 p.m.
- Create new Monthly Keycard accounts
- Process Monthly Keycard replacements
- Collect and process Promise-To-Pay (PTP) Payments
- PTPs are issued to customers who do not have a form of payment at all, cash or credit, upon exit
- Process Monthly Payments (on an as-needed basis)
Media Contact
Constance Farrell
Communications & Public Information Manager
Constance.Farrell@santamonica.gov