Clean & Safe: Santa Monica launches Community Connect to enhance fire and emergency medical response
January 28, 2025 2:56 PM
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SANTA MONICA, Calif. (Jan. 28, 2025) – The Santa Monica Fire Department has launched Community Connect, a forward-thinking preparedness tool that makes available critical and detailed information, such as floor plans, whether pets are in the home, or medical needs to first responders in the event of an emergency.
By tapping into the detailed knowledge of residents and business owners, Community Connect makes the city’s emergency response more efficient and also fortifies the safety of Santa Monica community members, making it an invaluable asset for a safer community.
The project is a collaboration with First Due, the leading developer in fire and Emergency Medical Services (EMS) software.
"Community Connect is a vital piece of technology that provides first responders with critical information regarding your residence or business,” Fire Chief Matthew Hallock said. “The information residents and business owners input allows first responders to make strategic and tactical decisions enroute to an emergency. Having information such as specific floor plans, pets, or specialized medical needs will assist responders in those critical moments when every second matters."
To get started, residents and businesses can create comprehensive profiles ahead of an emergency that delivers critical information to fire departments. This optimized communication ensures a higher level of service and response, ultimately boosting the overall safety measures for individuals and businesses within the community. The information provided is completely voluntary and confidential.
Community Connect prioritizes the safety and privacy of its users by implementing a bank-level security system. The information put into Community Connect is strictly utilized for emergency response and planning purposes.
For more information about Community Connect and to create your profile, visit santamonica.gov/departments/fire.
Media Contact
Cathy Taylor
Fire Prevention Coordinator
Cathy.Taylor@santamonica.gov